Responsible Gaming
London Luxury Resort — Adults 18+ OnlyOur Commitment: London Luxury Resort is committed to providing a safe, responsible, and enjoyable environment for all guests. We take the wellbeing of our guests seriously and encourage everyone to engage with our facilities responsibly.
Our Approach to Responsible Gaming
The private gaming facilities at London Luxury Resort are designed for entertainment and leisure, intended to be enjoyed as part of an extraordinary evening at our resort. We recognise that for a small number of people, gaming activities can become problematic, and we are committed to doing our part to prevent harm.
Our team is trained to identify signs of problematic behaviour and to assist guests in accessing appropriate support. We maintain a strict policy of refusing entry to individuals who appear to be in financial or emotional distress related to gaming activities.
Age Restriction
All guests wishing to access our private gaming lounge must be 18 years of age or older and must provide valid photographic identification. This policy is applied without exception. We work with the UK Gambling Commission's guidelines on age verification.
Guidelines for Responsible Play
We encourage all guests to consider the following when enjoying our private gaming facilities:
- Decide on a budget before you begin and stick to it.
- Only play with money you can afford to lose.
- Take regular breaks and set time limits for your session.
- Do not attempt to recover losses by increasing your expenditure.
- Be aware of how alcohol affects your decision-making.
- Never play when you are upset, stressed, or under the influence.
- View gaming as entertainment, not as a source of income.
Self-Exclusion
Any guest who feels they may have a concern with their gaming behaviour may speak confidentially with a member of our management team. We offer a voluntary self-exclusion programme for our private club. Guests who self-exclude will not be admitted to the gaming facilities for the agreed period.
We also work with the national GAMSTOP self-exclusion scheme. You can register at gamstop.co.uk.
Support Organisations
If you or someone you know needs support or information, the following organisations in the United Kingdom can help:
Parental Controls
We strongly encourage parents and guardians to use internet filtering tools to prevent minors from accessing websites that contain adult content. The following tools are available in the UK:
- Family Lives — advice and guidance on parental controls.
- Internet Matters — step-by-step guides for setting up parental controls on all major devices and networks.
- Net Aware (NSPCC) — guidance on keeping children safe online.
Contact Our Team
If you have any concerns about responsible gaming at London Luxury Resort, please speak with a member of our team in person or contact us confidentially at supp@londonluxuryresort.top. All enquiries are treated with absolute discretion.